Automate and Thrive: Advantages of Recurring Work Orders in HVAC
HVAC companies that have long-standing service agreements with clients tend to have recurring work orders. For some companies, recurring work orders can be regular HVAC inspections, while other companies may need to maintain buildings with routine service. No matter the type of recurring work orders your business has, scheduling these work orders with an old-fashioned calendar can reduce the productivity of your admin staff.
The main advantage of using advanced HVAC scheduling software is partial automation, which allows your admin staff to schedule work orders at regular intervals. Managing recurring work orders for each of your clients can help your business thrive because your HVAC specialists service buildings reliably each time. The partial automation process gives both your admin staff and your clients peace of mind.
Best Features of HVAC Scheduling Software
There are several notable features of effective HVAC scheduling software. A drag-and-drop calendar enables your admin staff to easily drop work orders into available schedules for certain HVAC teams or individual technicians. With at-a-glance features, your admins can see multiple schedules at once, organize workers into teams, and manage recurring work orders all at one time.
Another key feature of good scheduling software is dispatcher mode. For HVAC specialists, responding to urgent work orders quickly can be the difference between minor and major damage to building infrastructure when HVAC equipment fails. Dispatcher mode uses GPS technology to track HVAC technicians in the field so that technicians can be redirected to urgent job sites as soon as possible.
Preventative Maintenance
Software for preventative maintenance is essential if you want to boost the reputation and reliability of your business. Along with pre-program alerts on your calendar, you can also use scheduling software to send reminders to clients about upcoming appointments via text, email, or phone. Scheduling software tailored for preventative maintenance orders can also make it easier to organize the materials for recurring jobs, along with job checklists and billing information.
Contract Renewals
Scheduling software can even help with contract renewals. To keep your contracts up to date with individual clients so you can grow your business, you will need to keep track of when contracts lapse. With scheduling software, you can program reminders so you can contact clients when it's time to renew a service agreement. Additionally, you can use this software to spend less time searching for contact information.
Other HVAC Solutions Software
The HVAC solutions for your company can include much more than scheduling software. Every aspect of your business can be streamlined with service software that is tailor-made for your business needs. Whether you run a small business or a large business, ServiceBox software can help you thrive with features such as:
Invoices
With easy invoicing software, you can instantly turn completed work orders into invoices that can be emailed directly to clients. Electronic invoices paired with online payment links can speed up your payment processing so you can manage your cash flow more effectively.
Customer Information
Managing your customer information well is essential for success. When you can give your clients personalized service, the client will place more trust in your business. Along with contract information, your customer information management software should also include information about previous work orders, client preferences, and more.
Quoting
If you want to attract new clients, then you must be able to provide accurate quotes to inquiring customers. Professional quoting software generates an accurate job cost estimate that allows you to remain competitive with other HVAC companies in your area.
Timesheets
Accurate timesheet software ensures your technicians are paid for every billable hour. Electronic timesheets can be automatically tracked with GPS technology, check-in and check-out software, and other features. The advantage of electronic timesheets is that mobile connectivity allows your technicians to claim time even when they are away from the office or working after hours on the job site.
Accounting
Accounting software is also important to build your business. Along with keeping track of all of your income and expenditures, your accounting software can be integrated with your invoicing and payment software to reduce data duplication.
Mobile Connectivity
Mobile connectivity is an important feature for a few reasons. For one, a mobile application enables GPS tracking that allows your admin staff to use dispatch features with your scheduling software. For another, mobile connectivity gives your technicians the ability to add details and pictures to work orders, complete checklists, and send invoices to clients right from the job site.
Marketplace
For your business to thrive, all of your marketing efforts have to be effective. Marketplace software can provide crucial insight, so you can make decisions about your SEO, social media, and other marketing strategies.
Payment
Instead of using a third-party vendor to process your payments, you can cut out the middleman and use payment software that is integrated with your accounting technology. Payment software can allow your business to gather payments from clients directly.
Inventory
Managing your HVAC inventory can be time-consuming when many of your supplies are separated or used frequently. Instead of trying to keep track of your inventory manually and risk running out of common equipment, you can use software to automatically track your inventory no matter where it is. This software can also remind you to order supplies when stock is running low.
Scheduling software is the number one solution for your business if you want to help your HVAC business thrive. Whether your goal is maintaining your current client contracts or building a reputation of reliability for your HVAC services through recurring work orders, scheduling software and other service software is key. Get in touch with ServiceBox to try out a free demo and learn about HVAC solutions today.
